FAQ
Q: What payment methods does JerseysKey.com accept?
A: pronfljerseyscom accepts Visa, MasterCard, Visa Electron, MC Maestro, Direct Debit by Paypal. For first time customers please make sure to place your order to your billing address of your credit card or we will deny your transaction. After payment is completed, buyer needs to contact us immediately on the same day through email if buyer needs their item to be shipped to a different address.
Q: What is shipping for your order?
A: we can ship to you by UPS DHL EMS TNT FEDEX etc., the shipping is fastest.
Q: Where I can track my Order?
UPS - http://www.ups.com
DHL - http://www.dhl.com
USPS - http://www.usps.com
EMS - http://www.ems.com.cn
Q: How long does it take for my product to arrive?
A: Depending on your location, delivery would take approximately 8 business days.
For all orders, delivery is 100% guaranteed. If you have any question with regards to an order you placed, please donot hesitate to contact us.
Q: I don't see my question. What should I do?
A: Please email us and we will be more than happy to help you with any concerns. Thanks
Returns & Exchanges:
We are confident of our top product quality and excellent customer service, our customers will simply be satisfied with their purchases by us.
But in case a customer wishes to return or exchange the order, we offer:
1. Refund: 7-days Money Back
2. Exchange: 14-days Exchange
from the day customer received the package.
How to return or exchange?
1. please make sure the item(s) you would like to return or exchange is/are NEW, UNUSED and can be sold again;
2. contact us by E-mail to get our information for return or exchange;
3. shipping-back costs are at the expense of customers. But if the item which you are returning or exchanging is defective or shipped wrong, we will pay the shipping-back costs;
4. please insure the package. We are not responsible for shipping damages;
5. mail us the tracking number of the package after you have sent the item(s) back;
5. we will refund or exchange the item once we receive the parcel;
6. we will not accept any refund or exchange, which was not proceeded in the way set forth.
7.No refunds will be issued if tags are removed from jersey.
